Our Website's Best Feature

23 July 2010

Although you surely visited us to find great prices on medications, a website doesn't have to be all self-service. We have a Live Chat tool that can connect you instantly with one of our Client Care Managers to answer any questions you may have about using our site, or about how to order drugs internationally. Its ultra fast, and a great way to answer quick queries.

You can:

• Check the status of your order
• Verify that we received documents you sent us
• Ask for help in the our Checkout process
• Find answers to questions not in our F.A.Q.

The LiveChat works on iPhone and is perfect for times where you are not near a phone or you just don't feel like dialing! The Live Chat button is presented in the same spot on every page within our site, so help is never too far away.

• You have the option at the end of your chat to print or email yourself a transcript
• If you enjoy service from a specific person, or are returning with more information for the person you chatted with earlier, you can be transferred to them
• Our Care Managers can jump right onto the page you are viewing and easily answer any questions

We want our Chat service to be every bit as great as we have been delivering over the phone for 8 years. That's why the agents who help you on chat are the same ones you can speak to by phoning in. They are knowledgeable about international medication ordering, with an average of over 3 years experience in our Client Care Center. Give it a try!

DISCLAIMER: Important Note: The above information is intended to supplement, not substitute for, the expertise and judgment of your physician, pharmacist or other health care professionals. Do not use this information for diagnosing or treating a health problem or disease, and never disregard professional medical advice or delay in seeking it because of something you have read on this website! If you have or suspect that you have a medical problem, contact your health care provider immediately.